Responsibilities
• Provide field service support on printers and multifunction office equipment.
Requirements
• Degree / Diploma / Certificate in Electronic Engineering.
• Minimum 2 years relevant working experience in office automation industry or IT related fields.
• Preferably with knowledge of Information and Communication Technology (ICT).
• MCP or MCSE Certification will be an advantage.
• Possess own transport and willing to travel extensively for field service support.
• Strong customer service orientation.
• Fresh graduates without working experience are also encouraged to apply for entry level Technician positions.
Duties:
• Perform maintenance on printers / copiers / dot matrix
• Install new printers; configure to network
• Troubleshoot/diagnose printer problems in a connected environment
• Interact with external customers for the purpose of determining service needs on equipment and ensuring overall customer satisfaction with the service performed
• Install all manufacturer-mandated equipment modifications and updates on assigned equipment
• Process required paperwork associated with service call
• Maintain and manage own parts inventory
• Perform other related duties
Others
• High School diploma required
• Technical School graduate; A+ Certification is a plus.
• Ability to install printer drivers
• Proficiency in Windows
• Basic knowledge of computer networks
• Strong organizational skills
• Ability to read and comprehend written technical information in the form of technical manuals, parts books, and relevant publications
• Strong interpersonal skills and professional verbal communication skills
• A relatively high level of analytically ability to identify solutions to human, technical, or administrative problems
• Possess a transport – car or motorcycle.(preference if posses GDL licence)
Please submit your application to: – career@infostar.com.my
and to know about us please visit our web site: www.infostar.com.my or service site at: http://www.printerdesignjetservice.com/
Other Terms & Conditions:
As per Letter of Appointment
Job Info:
Salary: RM 3000 per month
Job Type: Executive
Contract Type: Full-time
Experience Level: 1-3 years
Category: IT (Technology) | Others
Job Location: Kuala Lumpur (Old Klang Road)
Application Deadline: 29th Feb 2016
Email Address to Receive Resumes: career@infostar.com.my