Who We Are
As an international business on a high-tech journey, we don’t just transport millions of tons of cargo. We’re leading a digital revolution in global trade, creating opportunity for millions of customers around the world through new technology, data science, and artificial intelligence.
Our vision is to be the global integrator of container logistics. It’s not only about helping our customers source, manufacture and sell their products, it’s about empowering them to access and contribute to a fairer and more sustainable economy.
To realise this vision, we are building a world-class team of technical talent.
Role
The Associate IT Support Engineer will work with and support the Fulfilled by Maersk Platform leads the enterprise into the next chapter of becoming a true integrator of E2E logistics through designing and launching products and services (solutions) with the customer at the centre.
We co-create platforms that make supply chains more efficient, but also support life-enhancing opportunities for people around the world. We pride ourselves in using the latest technologies and agile practices; we are not afraid to pivot to get ahead of the curve.
The Associate IT Support Engineer will deliver quality support services for business operations, and then coordinate the installation, upgrading and daily maintenance of Fulfilled by Maersk applications used by the Platform.
The primary stakeholders you would work with in this role are Fulfilled by Maersk Customer Engineering, Product Engineering, Technology Support, and Integration Teams.
Day to day could look like
Analysing, evaluating, and troubleshooting the Fulfilled by Maersk Applications
Providing ongoing application Support for all Fulfilled by Maersk Applications
Configuration and deployment Fulfilled by Maersk application system enhancements that increase efficiency, and smooth operational processes.
Providing Hypercare support during Fulfilled by Maersk project go-live
Who We’re Looking For
Passionate about a career in Technology
Studying or have recently graduated from a Technology centric or related degree
Eager to learn new technologies and tools
Experience in application support
Basic knowledge of MS SQL, Oracle SQL
Strong communication skills with technical and non-technical stakeholders
Experience in supporting Warehouse Management Systems or Depot Management System would be desirable
Diversity, equity, and inclusion matter at Maersk
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job. We value diversity in all its forms, including – but not limited to – gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Our approach to driving diversity, equity and inclusion across our global organisation is based on respect, fairness, and a commitment to tackle preconceptions and unconscious bias wherever we encounter them.
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