Job responsibilities:
1. Call Customers to remind them of past due payments.
2.Clarify with customers on non-payment issues.
3.Work with customers to solve payment problems and make workable repayment arrangements.
4.Recommend and initiate recall of credit facilities/or legal action to recover debts.
5.Follow up on broken promises to pay.
6.Achieve the collection targets set.
7.Ensure that collection actions are taken are within corporate guidelines, credit policies and collection policies.
8. take on additional task /or projects when assigned.
Requirements:
1.Atleast SPM, STPM holders with Customer service and Collection experience.
Fresh Graduate Dip/Degree.
2.Strong communication skills, especially English and Bahasa Melayu.
3.Banking experience or call centre experience will also be advantage.
4.Good interpersonal skills
5.Able to work overitime ( up to 8pm)
If you are interested, kindly email your updated resume at
karla.viacrucis@cmc.org.my or call office no. 03- 2298 8298
Job Info:
Salary: RM 2 500 per month
Job Type: Non-Executive
Contract Type: Contract
Experience Level: < 1 year
Category: Customer Svc/Call Centre | Bank/Finance/Insurance
Job Location: Kuala Lumpur (KL City)
Application Deadline: 30 Sep 2015