Global Client Manager – Maersk – Kuala Lumpur

We Offer
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Key Responsibilities
Client Strategy and planning
Manage and develop the relationship with the sub-entity of the contractual customer in line with Maersk/global strategy
Develop global KAM community to support growth globally
Develop global/local value proposition to be included on the global tender
Develop global/local business plan for increasing overall supply chain Share of Wallet and position Logistic & Services products
Grow global/local presence across products with the sub-entity of the customer through new opportunities–also through sub-suppliers.
Define the global/local value proposition and work closely with global/regional/local product and KAM organization to grow and deliver revenue growth supporting product P&L
Develop account business plans that encompass ocean as well as Logistic & Services products on global scale (where relevant)
Define the global value proposition and work closely with product/solutions to build E2E solutions supporting revenue growth across products (where relevant)

Responsible for Customer Satisfaction
Support the overall customer experience and support global value proposition
Organize and connect the global Maersk team across functions, products and area for overall customer experience (where relevant)
Deliver client profitability as per budget
Ensure successful business onboarding and contract compliance
Customer Relationship
Position Maersk towards the global/regional/local influencers of the global tender success and towards local decision makers on country relevant products
Position Maersk for access to the right stakeholders, influencers and decision makers throughout the customer organisation (where relevant)
Hunt and grow our footprint with new logos or growing our SOW with existing customers from an L&S perspective – live our integrator vision

We are looking for
Logistics expertise
Supply chain expertise (to optimize SOW across products), insight selling, connectors (stakeholder management, influencing skills)
High-level product understanding including how it solves different customer pains
Strategic influencing
Negotiation skills/procurement tactics
Strategic partnering, financial acumen, matrix management, value co-creator, presentation skills

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