Complaint Management & Customer Satisfaction Assist inquiries and customer feedbacks via phone call, email or walk-in to the office Resolve problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Interprets procedures for customers Assist customer to do check-in and check-out from the room General Essential Functions of Work Performs day-to-day administrative tasks Processes, reconciles and track payments Job Types: Full-time, New-Grad Salary: RM1,800.00 to RM2,500.00 /month
Position Level: Junior Executive
Specialization: Customer Service
Industry Type: Construction / Development
Closing Date: 2020-03-03
HOW TO APPLY
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